Constant pressure on Government organisations to do more with less has been made worse by financial constraint and skills shortages. The response to this pressure has been to look to technology for innovation, automation and transformation as keys to future success.
Join us to hear how Public Sector organisations are leveraging the right technology and approach to address these challenges. During the event, we will highlight where automation and data integration have enabled rapid delivery and measurable improvements in citizen service delivery and perception.
This Public Sector Event, hosted at the AWS Development Centre in the heart of Edinburgh, aims to bring together our Scottish community to inform them on how the AWS & Salesforce C360 platform is accelerating digital transformation across the Public Sector.
Hear from our leaders who will share their insights and perspectives for our Public Sector Scotland Business, but above all, it’s a great way to meet our Public Sector team in person!
Agenda
AWS Public Sector
AWS Central Gov Leader Scott Hamilton will share insights on how AWS supports our public sector customers fuel their digital transformation journey and improve public services”
Salesforce Public Sector Scotland
Hear from our VP of Scottish Public Sector on our investment made to support the Public Sector in Scotland.
Better. Cheaper. Faster.
Jonathan will take a deeper look at how Salesforce technologies are supporting the modernisation of public services in the UK and across the globe.
Hyperforce - Public Cloud
How government customers can leverage the power of Salesforce Hyperforce and native AWS integration to deliver services fast and maximise availability.
Coffee break & Networking
Citizen Digital Engagement Demo
How Government can deliver a first class digital experience to citizens through self service, pre-built workflows and automation.
Contact Centre's Demo- Service Cloud Voice
How Salesforce's 360 View of the Citizen, powered by automation, workflow & AI can reduce contact center resolution time and drive cost out of Government Contact Centers.
Fireside Chat
Hear from the Scottish Government and Student Loans Company about their Salesforce environments and the benefits working with Salesforce brings to their organisations.
Closing Remarks & Networking Drinks
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